AFTER-SALES SERVICE TECHNICIAN

Founded in 1967, Portes et Fenêtres Verdun is a Quebec-based family business specializing in the manufacturing, sale, and installation of doors and windows. The company operates several branches across the Greater Montreal area, as well as a manufacturing plant located in Saint-Bruno-de-Montarville.

Build your career within a growing Quebec SME and be part of our success!

What We Offer

• A permanent full-time day position, Monday to Friday
• 5 weeks of vacation upon hiring
• Comprehensive benefits: group insurance including telemedicine, employee assistance program, RRSP with employer contribution, and more
• The opportunity to learn and develop your expertise in a specialized trade
• Employee discounts on our products
• Competitive salary

Main responsibilities

The After-Sales Service Technician will primarily be responsible for

• Verifying and preparing materials based on assigned service calls and routes
• Analyzing and diagnosing issues encountered
• Performing necessary repairs to resolve customer issues and ensure satisfaction
• Replacing sealed glass units (thermos) and adjusting doors and windows
• Making appropriate corrections and/or preparing detailed reports outlining required work and materials
• Managing assigned after-sales service files and following up with their supervisor
• Keeping tools and service vehicle clean and in good condition

What We’re Looking For

• Experience in the doors and windows industry (repair, installation, assembly) (an asset)
• Valid driver’s license for daily travel (required)
• Experience in the construction field
• Strong manual skills
• Excellent interpersonal and customer service skills
• Attention to detail and strong work ethic
• Ability to work independently
• Comfortable working under pressure and in customer-facing environments

Ready to take on the challenge and build your future with us? Apply now and be part of our success!